Technical Support
Our customers rely on our industrial computers for 24/7 operation in some of the most challenging environments. Providing an exceptional and in-depth technical support team is essential. Our expertly trained tech support team will answer all your questions and assist in all your needs, before and after purchase. We offer localized support with technical teams based in the US and Europe.
noax Service & Support – your advantages
From research to post-purchase, noax Technologies offers comprehensive services and technical support relating to product selection, hardware, software, systems integration and configurations.
Rapid repair processing time – 5 business days or less
No 1-800 lines or “please holds”. Speak directly with service department.
On-site technical support (dependent on case evaluation)
Flexible inventory of replacement computers
Individual configuration
Easy installation
Phone Support
We are happy to provide assistance with any technical support issues. noax offers lifetime phone support to all our customers. Our technical support team can be reached:
Monday – Friday, 8:30 AM – 5:00 PM, ET
(704) 992-1606
*Please have the serial number of your device available*
Email Support
noax’s technical support team can be reached any time by email. We typically reply within 1 business day. Please include as much information as possible about the issue.
hotline@noaxna.com
*Please inclue the serial number of your device*
5 Day Turnaround
We average a 5 day turnaround time for repairs
Low Request for Service
Annual requests for service are below 1% of all units sold.
Hotline always available
7 Year Guarantee
From date of purchase, we keep all parts for service for 7 years
